FAQ

we've got you. 

here's everything you need to know before placing your order. 

SHIPPING: 

Orders are processed within 2-4 business days. Once shipped you will receive a tracking number via email. 

Once your order has shipped and tracking has been provided, we are not responsible for lost, stolen, or delayed packages. Please contact your local Post Office for any delivery related issues. 

 

CANCELATION: 

Once an order has been placed, we are unable to cancel it.

 

INCORRECT ADDRESS/RE-ADDRESS:

We are not responsible for orders shipped to incorrect addresses provided at checkout. Please double check your shipping information before placing your order. 

 

RETURNS: 

ALL SALES ARE FINAL- we do not offer returns of any kind. 

 

CUSTOMER SERVICE: 

Please reach out to heymotherco@gmail.com for any questions! Please allow up to 24 hours for a response. Emails sent outside of business hours will be responded to the next business day.